Progress Software Connects Enterprise Knowledge Across Business Systems with New Agentic RAG Capabilities, tell me about this news in (https://www.manilatimes.net/2026/10/01/tmt-newswire/globenewswire/progress-software-connects-enterprise-knowledge-across-business-systems-with-new-agentic-rag-capabilities/2437335)

Progress Software announced major updates to its Progress Agentic RAG platform, designed to connect enterprise knowledge across business systems and power AI agents without requiring organizations to rebuild their existing deployments.

Here are the key highlights from the announcement:

Core New Features

• Native Microsoft Teams Application: Available via the Microsoft Store, this app integrates Progress Agentic RAG directly into Microsoft Teams chats and channels. Employees can query enterprise knowledge and receive source-cited AI answers within their daily workflow while existing permissions and governance controls remain intact.

• Smart Agent for Multistep Retrieval: The updated platform introduces an autonomous Smart Agent capable of planning queries, breaking them down into sub-questions, retrieving details across multiple sources (the governed Knowledge Box, live applications, and web sources), and evaluating findings until complete answers are formed. It features native support for the Model Context Protocol (MCP), allowing live system querying on demand without duplicating data or writing custom point-to-point orchestration logic.

• Native WordPress Plugin: A new WordPress plugin allows administrators to index and sync website content with higher fidelity. It preserves underlying taxonomy, content structure, and metadata to ensure AI retrieval remains accurate, up to date, and well-governed.

Key Benefits

• No Re-indexing or Pipeline Rebuilds: Existing customers receive these capabilities without needing to restructure pipelines, re-index data, or change their current security and access framework.

• Dual-Layer Knowledge Integration: Combines pre-indexed, continuously synchronized content with real-time, on-demand querying via MCP across external and internal business applications.