crumbl cookies closures: trending now

09-10-2026

Crumbl Cookies Closures: Why Stores Are Closing and What’s Trending Now

Crumbl Cookies closures are trending across social media and retail news as the viral gourmet bakery chain faces declining sales, store shutdowns, and rising franchisee pressure. After rapid nationwide expansion fueled by viral TikTok reviews and weekly flavor drops, the brand has hit significant operational hurdles.

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Why Are Crumbl Cookies Locations Closing?

  • Declining Foot Traffic and Sales: Industry reports show customer foot traffic has dropped by more than 30% year over year. Store revenues have fallen considerably from their pandemic and post-pandemic highs, tightening profit margins for franchise owners.

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  • Dozens of Confirmed Closures: Dozens of Crumbl storefronts have permanently shuttered, with franchisees listing numerous locations for sale or facing financial distress.

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  • Product Expansion Missteps: Recent menu shifts, including the controversial launch of heavily sweetened “dirty sodas” and non-cookie desserts, sparked consumer backlash and failed to deliver the projected revenue boosts.

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  • Market Saturation: Aggressive expansion resulted in tight store clustering in major metropolitan areas, leading to internal cannibalization and underperforming units.

  • Leadership and Corporate Changes: Co-founders and corporate leadership have acknowledged the operational slump, announcing corporate restructuring, internal layoffs, and plans for executive leadership transitions.

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What This Means for Customers

While Crumbl continues to operate hundreds of locations across the country, corporate rightsizing and franchisee turnover mean underperforming storefronts are being phased out. Customers should check the official Crumbl mobile app or store locator before visiting to confirm active operating hours and local menu availability.

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